Zendesk Chat

Integrate Zendesk Chat with Cometly to automatically track new chat leads and attribute them to the correct marketing source. With this integration, every conversation initiated through Zendesk Chat is seamlessly synced to Cometly in real time, ensuring accurate attribution and a clear understanding of the customer journey.

With this integration, you can:

• Automatically track chat leads and connect them to marketing campaigns.
• Capture key customer details such as email, name, and tracking token.
• See the full journey of every lead, from first chat to conversion.
• Optimize ad spend by identifying which campaigns drive engaged leads.

How It Works

Cometly assigns a tracking token to each visitor on your website. When a user starts a conversation via Zendesk Chat, Cometly syncs their details and conversation data to give you real-time attribution. This allows you to see exactly which ads and channels are generating high-value leads and conversions.

• Capture leads instantly when they engage through Zendesk Chat.
• Track the full customer journey and attribute conversations to specific campaigns.
• Leverage Cometly’s reporting tools to analyze lead quality and optimize marketing efforts.

Why It Matters

By integrating Zendesk Chat with Cometly, you ensure that every chat interaction is tracked and attributed to the correct marketing source, giving you the data you need to optimize campaigns and increase ROI.