Zendesk Chat
Track Zendesk Chat conversations as attributable leads in Cometly.
Cometly assigns each visitor a tracking token. When that visitor opens a Zendesk Chat conversation, Cometly captures the lead with the original ad source intact and surfaces it across attribution reports.
- Real-time event sync
- Stitched to original ad click
- Multi-touch attribution applied
Why teams plug in
Zendesk Chat.
Every Zendesk Chat event flows into Cometly with the original visitor journey attached, so attribution lines up with the systems your team already trusts.
- Real-time capture of Zendesk Chat-sourced leads
- Visitor-to-conversation stitching via the Cometly token
- Identify campaigns driving the most engaged conversations
- Optimize spend toward chat-driving creative and audiences
Pick the events that matter.
Each trigger maps to a Cometly event. Track everything, or filter down to the moments that actually drive your business.
- 01New Chat Lead
Fires when a new Zendesk Chat lead shares an email.
Connect in minutes.
The Zendesk Chat integration uses OAuth. Most teams have data flowing in less than five minutes, with no engineers required.
Full setup guide- Open Apps & Integrations in Cometly and select Zendesk Chat.
- Authorize Cometly for your Zendesk account.
- Pick the trigger and map chat contact fields.
- Configure event mapping and the Cometly token.
- Activate the event.
Other integrations to plug in.
See Zendesk Chat attribution live.
Book a 30-minute demo. We'll wire Zendesk Chat up to your stack on the call and show you what real attribution looks like.