Livechat

Integrate LiveChat with Cometly to automatically track new chat leads and attribute them to the correct marketing campaigns. This integration ensures that every new contact who starts a conversation through LiveChat is properly recorded, giving you real-time insights into which ads and sources are driving high-quality leads.

With this integration, you can:

• Track new leads generated from LiveChat conversations and connect them to marketing efforts.
• Attribute chat interactions to the correct ads, campaigns, and traffic sources.
• Use Cometly’s reporting tools to analyze chat-driven leads and optimize ad spend.

How It Works

Once connected, LiveChat automatically syncs new lead contacts with email addresses into Cometly, allowing you to:

• Identify leads by tracking their original journey using the Cometly tracking token.
• Attribute chat interactions to marketing campaigns for better performance analysis.
• Customize event mapping in Cometly to track LiveChat leads separately or within broader lead events.

Why It Matters

By integrating LiveChat with Cometly, you can:

• Ensure every chat-generated lead is properly tracked and attributed.
• Gain data-driven insights into how live conversations impact conversions.
• Optimize ad spend by focusing on high-converting traffic sources.

With Cometly’s LiveChat integration, you’ll have the tools to refine your lead attribution, improve customer journey tracking, and scale with confidence.