Help Scout Integration | Cometly

Help Scout

Sync Help Scout with Cometly to track new chat leads

Integrate Help Scout with Cometly to automatically track new leads created through Help Scout conversations and attribute them to the correct marketing campaigns. This integration ensures that every new contact is properly recorded, giving you real-time insights into which sources drive the most valuable leads.

With this integration, you can:

  • Track new leads generated through Help Scout and attribute them to marketing campaigns.
  • Use Cometly’s reporting tools to analyze lead sources and optimize ad spend.
  • Gain full visibility into customer interactions and their impact on conversions.

How It Works

Once connected, Help Scout automatically syncs new lead contacts with email addresses to Cometly, allowing you to:

  • Identify leads by tracking their original journey using the Cometly tracking token.
  • Attribute conversations to marketing campaigns to measure their impact.
  • Use event mapping to customize how Help Scout leads appear in Cometly.

Why It Matters

By integrating Help Scout with Cometly, you can:

  • Ensure every new lead from customer conversations is properly tracked.
  • Gain data-driven insights into how support-driven leads impact revenue.
  • Optimize marketing efforts by identifying which sources drive high-value leads.

With Cometly’s Help Scout integration, you’ll have the tools to refine your lead attribution, improve data accuracy, and scale with confidence.